Reading supplier rises without panic
A supplier increase does not always mean every line on your board must move the same day — but ignoring the letter is how margins thin unnoticed.
Field notes
Field notes on prices and profit
Short articles for owners who want practical counsel on mark-ups, discounts, and the quiet costs that erode a good week.
Labour minutes hide in popular services
The services everyone loves can be the ones that steal time between appointments — and never show up on a simple mark-up sheet.
Timing a price rise on the high street
Raising prices is rarely about finding a perfect week — it is about pairing the change with a clear reason and steady staff language.
When loyalty discounts stop helping the business
Regulars matter, but an undocumented discount habit can quietly fund your busiest customers at everyone else’s expense.